I build client sites on both platforms, which means I get this question most weeks, and I've stopped answering it with a feature comparison. Feature lists don't decide this. Three questions do.

Here they are in the order I'd ask them, with what each answer actually means for the build.

Question 1: What are you mostly selling — the content or the catalogue?

If people find you because of what you write, record, or make, and the products are an extension of that trust, your site's main job is publishing. That's Squarespace territory. The blog, the podcast pages, the portfolio and the checkout all live comfortably in one place, and you'll spend your time on words instead of theme code.

If the products are the point — if you have a real catalogue, variants, restocks, and a customer who arrives ready to shop — the site's main job is retail. That's Shopify. Its inventory, shipping and checkout tooling isn't a nice-to-have there; it's the whole floor you're standing on.

Pick the platform that's strongest at your busiest job, not the one that can technically do both.

Question 2: How many variants do you actually have?

Not how many products. Variants — sizes, colours, bundles, editions. Count them honestly, then add the ones you'll have in a year.

  • Under about twenty variants and Squarespace commerce handles it without complaint, especially for digital products, journals, prints and services.
  • Fifty and climbing, with inventory you have to track across sizes or restocks, and you'll feel the ceiling. That's the point where Shopify's back office pays for its monthly cost in time you don't lose.

Most creative businesses I work with are firmly in the first group and quote themselves into the second because it feels more ambitious. Ambition is good. Paying for warehouse tooling you don't use is not.

Question 3: Who's going to maintain it on a Tuesday?

This is the question that changes the most builds, and it has nothing to do with software.

If it's you, alone, between client work, then the platform you'll actually keep updated wins. A slightly less powerful site that you refresh every week beats a beautifully specified one you're afraid to touch. I have watched that trade play out a dozen times and the outcome has never surprised me.

If you have a VA, a developer on retainer, or a genuine appetite for learning the back end, then the extra ceiling of a Shopify build is worth having.

What I'd do in the three most common cases

  1. Coach, consultant or service business with a journal and one or two digital products — Squarespace. Build the content architecture properly and let commerce be the smaller room.
  2. Maker with physical inventory, variants and shipping — Shopify. Take the learning curve now rather than migrating mid-season.
  3. Podcast or blog first, products maybe later — Squarespace, and don't apologise for it. You can migrate the store later without moving the whole brand.

On migrating later

Migration has a reputation it hasn't quite earned. Yes, it's a project. No, it isn't a catastrophe, and it is a much smaller mistake than spending a year fighting a platform built for a business you don't have yet.

Build for the business you're running this quarter. Leave the future room to be different than you planned.

If you only keep four things

  1. Decide by what you sell most of, not by which platform has more features.
  2. Squarespace when the content sells the product; Shopify when the catalogue is the business.
  3. Count your real product variants before you choose.
  4. Migrating later is normal and survivable — don't over-build for a future you're guessing at.

Answer the three questions in order and stop at the first clear no. If you're still stuck after that, bring it to a session and we'll decide it together in half an hour. — Leslieann

Leslieann

I've been writing here since 2016. I also host the Hello Leslie Creative podcast and run a small web design and eCommerce studio out of New Jersey under Ellise Luxxe Consulting. More about me, or book a session if you'd rather talk it through.